Parts Customer Service Respresentative (CSR) Bilingual

at JCB North America
Published March 9, 2016
Location Pooler, GA
Category Default  
Job Type Full-time  

Description

Bachelor’s degree in business or related field. Communicates with the World Parts Center via Techweb, email and telephone to identify part availability, delivery status of backordered parts, and other part issues. Provides training and support to dealers in the use of online tools including the Dealer Portal and Techweb. Demonstrates active listening skills to ensure that internal and external...