Guest Support Representative

at Shake Shack
Location New York, NY
Date Posted August 6, 2020
Category Default
Job Type Full-time


The Guest Support Representative will deliver best-in-class digital hospitality to guests, supporting online channel management and engaging with guests via email and review sites. Act as a main point of contact for guest hospitality via digital channels and ensure timely responses to guests. Monitor Shake Shack’s presence on Yelp and continuously engage with guests to support Shake Shack’s focus...