Overview

Oakland Museum is seeking an experienced Digital Marketing Strategist to assist in the planning, execution, and optimization of our digital marketing efforts. The ideal candidate will have a passion for all things marketing, technology, and museums.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following reflects OMCA's definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.

INSTITUTIONAL RESPONSIBILITIES

• Support the Museum's mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future;
• Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement;
• Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives;
• Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement.

POSITION DUTIES AND RESPONSIBILITIES

This position works under the direction of the Associate Director of Digital Strategy to execute a digital marketing strategy that is consistent and collaborative with the overall marketing and communications strategy for the museum.

• Lead OMCA's website and email marketing content creation with a strategic mindset and keen attention to design and detail
• Source digital marketing partnerships and opportunities to generate leads and increase attendance
• Monitor KPIs and track performance against goals to evaluate the success of all digital efforts; provide regular performance reports
• Optimize digital strategies to drive engagement, participation, and attendance
• Develop and execute digital editorial calendar with program, event, and exhibition content
• Ensure digital content aligns with exhibition marketing & communications promotions and messaging, and museum campaigns
• Research digital marketing trends and latest platforms and keep strategies up-to-date
• Manage [Click Here to Email Your Resumé] email responses in partnership with communications
• Support the Marketing and Communications team's efforts wherever needed

Email & SMS marketing strategy

• Make recommendations for and implement email & SMS marketing strategies including audience segmentation and email automations, optimize for open rates and conversions
• Develop engaging content and manage external contractor to create designed emails
• Organize, tag, and manage email & SMS databases
• Manage email & SMS list growth programs

Website

• Produce engaging website content including landing pages, copy, images, video, and other assets, in support of exhibitions, events, and institutional marketing initiatives.
• Implement SEO/SEM best practices while upholding the editorial standards of the OMCA brand, as well as accessibility needs
• Monitor, measure, and track website analytics using GA4 & other analytics tools

Digital ads

• Work with external digital agency to plan, execute, and report performance of all digital marketing ad campaigns, and assess against overall Museum goals
• Advise agency to optimize ad performance

Qualifications

Experience:

• 4+ years-experience in digital marketing role
• A resourceful hands-on implementer who can execute independently
• Extremely organized, detail-oriented, data driven and analytical
• Exceptional strengths in time management: setting priorities and meeting deadlines
• Appreciation for the essence of a brand, and is skilled at extending it in all online and offline communications
• Outstanding communication and interpersonal skills - both verbal and written - with internal and external partners
• High-level experience with paid media, email marketing, database management and web-related analytical tools
• Knowledge of Mailchimp email platform and WordPress CMS
• Experience analyzing and reporting data in order to identify to drive growth and improvement
• Experience with A/B testing, SEO, SEM, basic html a plus

WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment may include:

• Museum environment involves both indoor and outdoor working conditions
• Ability to travel between OMCA locations, and other travel as required by position responsibilities
• Engage with diverse visitor populations for extended periods of time in the galleries or throughout the campus
• Ability to work a flexible schedule, including evenings and weekends

EEO STATEMENT

The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability/disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and the surrounding community. In compliance with the Americans with Disabilities Act, OMCA will provide reasonable accommodations to qualified individuals with disabilities.

COMPENSATION: $78,050 - $78, 050 annually