Location

Brookfield Chicago - 350 N Orleans Street, Suite 300

Business

At Brookfield Properties, we believe retail should be anything but typical. It's why we're integrating shopping, dining, entertainment, and more to reimagine retail experiences everywhere. Because for us, retail isn't just about managing properties or redeveloping malls. It's about creating inspiring spaces that draw consumers in. It's about helping our tenants build their brand in a big way. It's about contributing to our communities. And, more than anything, it's about bringing people together.

If you're ready to be a part of our team, we encourage you to apply.

Job Description

Reporting to the Sr. Manager, Media & Social Strategy for the retail group, the Digital Marketing Specialist is responsible for day-to-day activities related to the tactical implementation of digital marketing, paid media and social media programs and promotions for multiple consumer-facing shopping center brands and corporate initiatives. This role will execute strategies outlined by the Sr. Manager to ensure effective channel management.

This is an exciting opportunity to enhance digital marketing skills. Gain hands-on experience, contribute to impactful campaigns, and earn certifications in digital marketing tools, social media platforms, and content management systems.
Responsibilities

Social Media & Digital Marketing Execution

• Partner with B2C and B2B marketing teams to implement social media and digital marketing plans to help drive awareness and engagement metrics across platforms, such as Facebook, Instagram, LinkedIn and TikTok.
• Optimize tactics for effectiveness
• Coordinate Google posts, social stories, reels, and Linktree to support program objectives
• Coordinate social audits and implement enhancement opportunities via the Content Management System (CMS) tool
• Assist with pro-active monitoring and appropriate social messaging during crisis situations.

Paid Program Implementation

• Execute paid initiatives, refining ads via A/B testing and audience targeting to achieve desired results. This encompasses a range of tactics, including SEM, influencer partnerships, and social media ads.
• Capture key channel metrics and media spends via internal tracking system
• Coordinate asset trafficking to media partners, ensuring timely delivery, and take ownership of lead times and communication with internal partners.

CMS & Tools Management

• Partner with vendors for social media and user-generated content tools
• Serve as the subject matter expert for our social media CMS and related automation tools
• Provide support and guidance to internal marketing and field stakeholders to ensure effective utilization of the platforms
• Lead the launch of new tools and product updates for the new platform and the Chatbot, encompassing training thorough testing, and implementation oversight
• Regularly monitor, analyze performance, and provide insights and documentation in order to improve content management usage

Digital Marketing Program Implementation

• Manage URL tracking implementation to identify sources of traffic for our websites
• Oversee the implementation of QR codes used for marketing initiatives. Collaborate with internal teams, coordinate with the vendor, and provide analytics reporting

Performance Tracking and Monitoring

• Execute, monitor and report on social and paid performance data at a tactical level
• Interpret data to provide actionable insights for day-to-day optimization
• Share results to drive continuous improvement and inform future strategies

Channel Acquisition

• Collaborate with manager to devise strategies aimed at growing followers and subscribers
• Manage the execution of acquisition programs across diverse channels, spanning social media, influencers, and email channels in partnership with B2C and B2B teams

Agency and Vendor Management

• Assist in managing external agency and vendor partnerships, encompassing influencers, paid media, and our CMS vendor. This entails cultivating relationships, conducting productive status meetings, and ensuring effective follow-up communications.
• Assist in handling agreements, RFPs, and proposals

Trend Monitoring & Insights

• Proactively monitor and identify digital marketing, social media, and paid media trends, focusing on platform policies and features to optimize tactical execution and performance
• Share insights and specific opportunities to improve channel performance; providing in-depth points of view for tactical enhancements

General

• Manage channel marketing administrative tasks, including:
  • Reconcile billing statements, manage vendor setup, process invoices, and expense reports
  • Coordinate digital approvals and filing for contracts, agreements, and marketing documentation
  • Monitor and track invoices for budget purposes
• Manage and prioritize work effectively to ensure internal deadlines, timetables and approvals are met
• Follow processes set forth by the team
• Other duties as assigned
• Limited nights and weekends required

Qualifications
Education

• Bachelor's degree in marketing, communications, or related field preferred.
• High school diploma or GED required.

Experience

• 1-3 years of marketing and/or communications experience
• 1-3 years of digital or social marketing experience, including but not limited to implementing and managing content, paid digital media, social media, influencers in a corporate or agency setting.

Skills

• Experience with social platforms, including Facebook, Instagram and LinkedIn and activating paid campaigns
• Exceptional verbal and written communication skills, including proficiency in social media content writing and proofreading
• Familiarity with a variety of communication tools, technologies and processes with a proven track record of managing Facebook Ad Manager, Sprout, Google Ad Words or other social media content management systems
• Expertise with Microsoft Suite (Outlook, PowerPoint, Word, Excel, Teams), and other technologies designed to support communication strategies

Characteristics

• Able to foster relationships across the organization at all levels to deliver effective end product
• Strategic forward thinker who can anticipate requests. Takes initiative beyond the established scope of responsibilities
• Ability to oversee and execute multiple projects simultaneously while working effectively under the pressure of last-minute deadlines and changing priorities
• Ability to work with confidential materials and engender trust among key constituents
• Detail-oriented, especially accuracy of data and complex campaign launches
• Functions effectively, both independently and as a member of the team

The Opportunity

We are proud to offer our team members what they value most:

• Competitive compensation
• Excellent health benefits
• 401K matching
• Health Advocacy Services
• Wellness Program
• Charitable donation matching
• Care.com membership
• Pet Insurance (optional)
• Various members only discount programs
• A culture based on our values of Humble, Attitude, Do the Right Thing and Own It.

The Company

At Brookfield Properties, our success starts with our people. People like you.
We develop, operate, and manage more than 650 properties and 325 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
At Brookfield Properties, we believe retail should be anything but typical. It's why we're integrating shopping, dining, entertainment, and more to reimagine retail experiences everywhere. Because for us, retail isn't just about managing properties or redeveloping malls. It's about creating inspiring spaces that draw consumers in. It's about helping our tenants build their brand in a big way. It's about contributing to our communities. And, more than anything, it's about bringing people together.
If you're ready to be a part of our team, we encourage you to apply.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.