What Digital Campaign Management Development contributes to Cardinal Health

Digital Campaign Management is responsible for developing and driving digital marketing campaigns and strategies that meet and/or exceed business objectives and provide additional insight about our customers across all digital channels.

• Creates compelling marketing programs to drive revenue and sales in support of business objectives.
• Plans, manages and executes all web, SEO/SEM, marketing database, email, social media, advertising, and promotional campaigns.
• Identifies trends and insights, and optimizes spend and performance based on the insights.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Evaluates emerging technologies and provides thought leadership and perspective for adoption where appropriate.
• Collaborates with internal teams and vendor partners to achieve desired results.

Accountabilities

We are looking for a mission-driven marketer to lead the development of a customer-first, cross-channel digital marketing strategy to support our direct-to-consumer diabetes business. This role requires broad digital marketing experience with specific knowledge of digital marketing strategy, content marketing, search engine optimization (SEO), paid media advertising, and web analytics.

• Lead development and execution of cross-channel digital marketing strategy to achieve annual revenue plan
• Collaborate with internal stakeholders to exceed revenue plan & drive customer experience enhancements
• Manage diabetes content and media budget and assist with annual planning
• Plan, manage & execute all diabetes acquisition and retention marketing programs including paid media channel and content marketing campaigns
• Oversee execution and day-to-day management of agency and content partners
• Ensure that content is consistent with overall business objectives, is optimized for SEO, and reflects company’s style and voice
• Ensure content is properly leveraged internally and externally across multiple channels
• Develop editorial calendar, delegate tasks and ensure deadlines are met
• Maintain tracking software for content ranking, reach, and engagement
• Perform content audits with gap analysis to develop content that drives results
• Analyze results, oversee testing, and ensure media and content strategy meets objectives
• Identify key metrics and collaborate with analyst to establish scorecards to assess digital channel effectiveness and return on investment of efforts by channel
• Create and maintain performance reports for internal stakeholders that track and interpret key metrics, and respond to ad-hoc requests for analytics data and reports
• Collect data on consumers, competitors and marketplace and consolidate into actionable items and reports
• Make actionable recommendations for site, email, and customer experience improvements
• Research, create, and edit content for all marketing vehicles: emails, website, media, marketing materials
• Support diabetes digital components of future state project
• Stay apprised of competitor initiatives, industry trends, and emerging platforms and technologies

Qualifications

• Bachelors degree in related field, or equivalent work experience
• 4+ years experience in related field, preferred
• Proven work experience with digital marketing channels including SEO, content marketing, display advertising, paid search, and paid social
• Excellent quantitative and analytical skills, experience developing performance reports using web and business metrics
• Experience with telling a story using words, images, and/or video and an understanding of how to create content that draws an audience
• Ability to think of the customer first, intuitively understanding what the audience needs to know and how they want to consume it  
• Proven ability to influence cross-functional teams across the organization without formal authority
• Confidence in taking ownership and passion in driving changes in a fast-paced and collaborative working environments
• Exceptional project management, presentation, and communication skills

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
• Completes work independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.